Training, coaching and certification program
To support performance improvement within an organization, people need to be trained in a systematic problem solving methodology and tools. Lean Six Sigma (LSS), a World class problem solving approach, is a valuable toolbox for improving processes. We can help implementing this approach in your organization, deliver training and certification to all levels and also certify and coach the teams that perform projects. This is our general training and certification program for Lean Six Sigma Black Belt.
Learning objectives
- Understand and apply the Lean Six Sigma problem solving methodology and tools
- Develop new skills to identify and eliminate waste and process variability
- Apply the LSS methodology and tools to execute an improvement project that results in significant benefits for the organization
Target competencies
- Problem solving
- Lean Thinking
- Project management
- Statistical thinking
Program features
- In person or virtual sessions
- Duration: 140 to 170 hours (depending on the topics to be covered), typically 4 weeks
- During the training, each participant must apply the tools on a real problem he/she faces at work
- Each participant must realize a process improvement project and attend the training sessions. The participant receives 1-on-1 coaching sessions throughout the project duration
- To be certified, participants must successfully finish 1 supervised project and obtain at least 70% in a 3-hours exam (open books!) by Différence.
Define
- Introduction to problem solving
- Reference frame
- Problem solving triggers
- Introduction to Lean Six Sigma
- Surface and leadership wastes
- Voice of the Customer and critical variables tree
- WWWWWHH, SIPOC and Project Charter
- Stakeholders Analysis
Measure
- Data types & graphical data analysis
- Confidence and tolerance intervals
- Pareto analysis
- Capability analysis
- ImR control chart & change point analysis
- Process mapping
- Sequence of events analysis
- Measurement system analysis (or Gage R&R)
- Data collection plan
Analyze
- Kaizen Blitz and the 6P of efficient planning
- Brainstorming-Affinity-Fishbone (BAF)
- 5 Whys, problem reversal, 10-4 classification
- T-test, paired t-test, ANOVA, power and sample size
- Correlation and simple regression
- Multiple linear regression
- Multivariate analysis: PCA and PLS
- Autocorrelation, cross-correlation and power spectrum
- Prioritization matrix
Improve
- Experimental strategies and one-factor experiments
- DOE: full factorial and fractional factorial designs
- Analyzing a DOE
- Design of buffers for variability
- Continuous process and constraints
- Lean toolbox: 5S, SMED, Kanban, Standard Work, Poka Yoke
- 6 Thinking hats and SCAMPER
- Cause-and-effect matrix and Pugh matrix
- Actions and training plan
Control
- Control chart performance and control chart assumptions
- Control charts for non-conformities
- FMEA, Maintenance & TPM
- KPI evaluation
- Statistical performance monitoring for managers
- Leader Standard Work
- Visual control
- Control Plan and Routines
This Lean Six Sigma Black Belt training and certification program can be adapted to specific client needs. Contact us to explore the possible adaptations to your context.